Shipping & Delivery

& so you’ve completed your Craft shopping. Just how long will it be till you can shine out with your African hand-made Craft?

Craft Zambia ships and delivers world-wide, to any doorstep. Our standard shipping deliveries depend on your region, and our standard delivery time-frame ranges from within 7 to 14 business days. 

If within 14 business days your craft does not show up, please create your support ticket, to fetch and keep up to scratch with how far your order at.
Note: Every order at Craft Zambia is custom printed just for you, and will take 24 to 72 business hours to print prior to shipping.

A few things to consider while you wait for your order.
* We ship in business days. Monday – Friday, excluding national holidays.
* Shipping starts from the date you received the “Your Order Has Completed / Shipped!” email.
* The estimate above does not include crafting time – we need 24 to 72 business hours to make sure your custom order is everything you hoped it would be.

Craft Zambia is a global corporate – we produce and work with shipping partners all over the world to get your crafts to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders within the time frame listed above, actual time frames may vary from region to region. Even if your craft hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).

How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

Can I track my order?
We rely on a global network of shipping partners (FedEx, DHL) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available.

If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.